cookies policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites more enjoyable and personal. They can also be used to provide information to the owners of the website about your experience.

The type of information that is being collected is very important because it determines whether as a company we require user consent. Cookies that are essential to the website working, which provide security or functionality but don’t store personally identifiable information do not require consent. Whereas Cookies that could be used to personally identify you do require user consent.

Please see the cookies below that are being used on the Whitehole Spring’s website which DO NOT REQUIRE user consent.

Cookie Control
The first time you visit our website you will be asked whether you are happy for us to use Cookies. This particular Cookie will then store this information so we don’t have to ask you every time you come and see us. This Cookie does not store personally identifiable information.

Universal Analytics (Basic)
We use Google Analytics to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. In its most basic version Google Analytics can be used to collect information in an anonymous form and therefore can be used without user consent. Read Google’s overview of privacy and safeguarding data.

Wordfence
Cookies set by the Wordfence Security plugin are used to protect the site against malicious attacks. Wordfence only uses data about your visit and does not store personally identifiable information and therefore does not require user consent. Read Wordfence’s privacy policy.

Please see the cookies below that are on the Whitehole Spring’s website which DO REQUIRE user consent before they can be used.

Universal Analytics (Google)
With your consent we use Google Analytics to measure how users interact with our website. As you navigate between pages, we record information about the page that you have seen, for example the URL of the page you are on and anything you may have clicked on. Primarily we use this information to make sure the experience you have on our site is a good one. And from time to time we might use the information we collect to place advertising that we think is appropriate to you. We will only ever advertise our own services and never pass any information on to anyone else.

You can manage cookies on the Whitehole Spring’s site from the popup that appears onscreen the first time you visit us, and if you change your mind you can do so at any time by clicking here.

You can also set a more general rule for the way your browser deals with cookies by accessing browser preferences. Here you will also be able to view and manage historical cookies your browser may be using. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

• “Cookies” are data files that are placed on your device or computer and  often include an anonymous unique identifier. For more information  about cookies, and how to disable cookies, visit  http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including  your IP address, browser type, Internet service provider, referring/exit  pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record  information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”